State the timeframe for return and how they’ll receive credit. Find out more in our The shipment status displayed on Etsy can't be edited, but this doesn't affect payment for the order and the buyer will still able to leave feedback.The currency on the packing slip will be the buyer’s preferred currency. The new template is designed to make it easier to provide shoppers with the information about returns they need. Click Help with order next to the order you’re interested in. Familiarize yourself with Etsy’s policies and terms of use before writing your shop policies:Disclaimer: The content in this article constitutes educational information and not legal or tax advice. Find out more in our We do this with social media, marketing, and analytics partners (who may have their own information they’ve collected). Etsy ROI - Return on Investment Historical Data; Date TTM Net Income LT Investments & Debt Return on Investment; 2020-03-31: $0.08B: $1.25B: 7.29%: 2019-12-31 You can turn the individual policies on and off, select policy options from lists, and the policy language will be created for you.Please be sure that information in the details textbox doesn’t contradict any of Etsy's site-wide policies or any of your own policies.Please be sure that your policies don’t conflict with one another or any of Etsy's site-wide policies.

Timeframe For Return. They also told us that they are most interested in five key pieces of information related to Shop Policies. If they truly stated "If you have this in an Etsy Convo, it's feedback extortion, which is still against Etsy TOU, and will get a bad review removed. :( so seller have no other option as to agree at there loss to refund that abusing customer! Here is a longer one: "ETSY is an online marketplace made up of over 1 million individual shops. Read our Etsy uses cookies and similar technologies to give you a better experience, enabling things like:Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions.Cookies and similar technologies are used to improve your experience, to do things like:Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. The most popular color? You need to have cookies enabled to sign in. I think the UK has fairly generous return laws. To mark an order as complete: (if you don’t have custom progress steps, you won't need to click . Did you scroll all this way to get facts about return policy? Don't expect a reply from Etsy or at least not a quick one.Just looked at your shop and saw you sell jewelry ( I was expecting a tshirt or something with "personalized".) As a seller on Etsy, you’re expected to clearly state your policies regarding returns and refunds in your shop policies. Like I said, one bad review resulting in having an ODR of over 1% is not instant death to your shop.Do not over-think things -- and do not be bullied into refunding unnecessarily Etsy does state,   You need to receive two one or two star reviews or a case in order to receive the warning.If a warning is received, you have 90 days to show improvement or continue good customer service.If you receive a 2nd warning and do not improve then you can come under possible suspension.Please make sure to read the article before believing what is written in the forums. The most common return policy material is metal. Return policies really only work for the items that are accepted as not returnable. Your shop is pretty upstanding. Want to know more? We also added a new Frequently Asked Questions section to your shop, so you can clearly address shoppers’ most pressing questions and reduce the amount of time you spend responding to Convos from buyers. The policies are easy to understand and give shoppers the information they need to know before purchasing from your shop. Help Center We have to weigh the bad review against the cost of a refund. Once returned, refund and cancel. This template is free to download and use. We won’t send a Shipping Notification to your buyer until the package’s Ship Date. Learn how to manage simple shop policies. I'm sorry you had to deal with that.If I was in a place where I could not absorb a bad review, I'd tell them to return the item and when I received it I would refund.

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